Why I Started Prudent Patient
Being a patient shouldn't be so overwhelming, stressful, complicated and expensive. Since becoming a nurse over 18 years ago, I have seen countless patients (including myself) struggling to navigate the healthcare system and pay their medical bills.
The U.S. healthcare system has become so complex and defragmented that even doctors are starting to speak out about the need for change. And we all know how costly medical care can be. In fact, medical debt is the number one reason Americans file for bankruptcy.
At some point in our lives, every single one of us will be a patient or caregiver. I've been both. I experienced, first hand, just how frustrating it can be to get tangled up in the system.
When my son, Jack, was in an accident I had to fight with the hospital, insurance company, physician, the medical board, the state insurance commissioner and the Department of Health to get fraudulent charges removed from his bills. The whole thing took over a year to resolve. If I didn't have a medical background, I probably wouldn't have noticed that the billing codes were wrong or that a doctor documented an exam that she never did (and billed handsomely for it).
I believe that all Americans deserve access to quality healthcare at a fair, affordable price. Unfortunately, many players in the healthcare game value profits over patients. It's just not right.
I started Prudent Patient to help you become actively involved in your healthcare and get better, safer, more affordable care. My goal is to provide you with the resources and tools you need to be your own best advocate. I want you to feel confident asking questions. I want you to be able to make informed decisions about your treatments. I want you to know your rights when it comes to medical bills and insurance. I want you to know what to expect if you find yourself (or a loved one) in the hospital.
It's your health. You CAN take control. Get started here.
A Little About Me
- I am a Registered Nurse, Nurse Practitioner and Patient Advocate with over 18 years combined experience in direct patient care (critical care, cardiology, interventional cardiology, neurosurgery, onsite health, and general medicine), administration, operations, teaching, care coordination and consulting. My degree in Health Information Management helps me understand all of those confusing medical billing codes, charges and insurance claims (I know when something just isn't right!).
- In 2011, I started a business called BlueCompass where I helped patients and caregivers navigate the healthcare system and resolve issues with medical bills. Prudent Patient evolved from that endeavor! By offering my advocacy and navigation services online, I hope to help even more people to become savvy patients.
- My favorite thing in the world to do is hang out with my sweet family-Jason, Jack, Luke and Blake. We love to go camping in real tents (with real bathrooms nearby), explore all the lovely beaches in our town, take relaxing (ha!) 30-hour plane rides across the world, embark on really long road trips (I'm talking weeks, not days), cruise around the parks on our bikes/scooters/skateboards, and go swimming no matter how ridiculously cold the water is (well, 3 out of 5 of us do that). You can catch a glimpse of my crew below :-).
- During my downtime, you can find me curled up with a good book. I am an avid reader of both fiction and nonfiction. Some of my all-time favorites are: When Breath Becomes Air by Paul Kalanithi, An American Sickness by Elisabeth Rosenthal, Just Mercy by Bryan Stevenson, Anatomy of An Epidemic by Robert Whitaker, The Poisonwood Bible by Barbara Kingsolver, What the Dog Saw by Malcolm Gladwell and anything by David Sedaris.
- You can read more about my professional experience and educational background here.